We’re Here to Help
Questions about a pack, your order or your access? Message us on WhatsApp or by email — we’re happy to help.
Order help
Didn’t get your access?
Most access questions are answered in the quick help below.
See quick helpBefore you message us
These four checks solve most access questions straight away.
- 📧Access email not arrived?Check your Spam and Promotions folders, and the email address you entered at checkout.
- 💳Paid with PayPal?If PayPal is still processing your payment, your access is sent as soon as it’s confirmed.
- 🧾Include your order numberIt’s in your order confirmation email and helps us find your order quickly.
- 💬Prefer to chat?WhatsApp is usually the quickest way to reach us.
Common Questions
How do I receive my files?
After your payment is confirmed, we email you the access details for your Google Drive collection. Keep that email safe so you can come back to your files.
When will I get access?
Your access details are sent by email once your PayPal payment is confirmed. If you can’t find the email, check your Spam and Promotions folders first.
Which payment methods do you accept?
We accept PayPal. Depending on your country, PayPal also lets you pay with a debit or credit card.
Do you ship anything?
No. Every product is 100% digital, so nothing is shipped.
Can I get a refund?
Digital products work differently from physical goods, so please read our Refund Policy before you buy.