Privacy Policy

Your privacy matters to us at eTrends24. This policy describes the personal information we collect when you use www.etrends24.com, how we use it, and how we keep it safe.

By browsing or buying from our website, you accept this Privacy Policy.

01📝 Information We Collect

When you place an order, we may collect:

• Your name
• Your email address
• Your phone number (if requested at checkout)
• Payment information — handled securely by PayPal

We don’t collect personal data we don’t need, and we don’t track you without your consent.

02🎯 How We Use Your Information

We use your personal data only to:

• Process and deliver your digital order.
• Give you customer support during business hours.
• Verify payments and issue refunds where applicable.
• Keep transaction records for legal and accounting purposes.

We don’t send newsletters, promotional offers or marketing emails.

03💳 Payment Security

• Every payment goes through PayPal’s secure checkout.
• We never store — or even see — your credit or debit card details.

04📦 Delivery of Products

• After your purchase, you receive an instant download PDF link.
• Where manual email access is needed, we send it within 1–3 hours.
• We use your contact details only to make sure your order reaches you.

05🛡️ Data Protection

We take reasonable steps to keep your data safe, including:

• SSL encryption across our website.
• Limited access to customer information.
• Never sharing your personal data with unauthorised third parties.

06🚫 Data Sharing & Third Parties

• We never sell, rent or share your personal data with advertisers or outside companies.
• The only outside services involved are PayPal, which processes your payment, and Google Drive, which we use to deliver your files.

07🍪 Cookies Policy

• We don’t use cookies to track your browsing or build a profile of you.
• Our store only uses the essential cookies it needs to keep items in your cart and complete checkout.

08👶 Children’s Privacy

• Our website is suitable for all ages.
• We don’t knowingly collect personal data from children under 13.

09📌 Your Rights

As our customer, you can:

• Ask to see the personal data we hold about you.
• Ask us to correct or update your data.
• Ask us to delete your data once your order is complete (subject to legal requirements).

10📞 Contact Us

Questions about this Privacy Policy? Get in touch:

11⚖️ Governing Law

This Privacy Policy is governed by and interpreted under the laws of Sri Lanka.